It's not a 100% solution, but it's been known to work in a lot of cases. Thanks.įor all affected that haven't done so yet, let's try a cloud services reset. If this doesn't work out for you, please come back and let me know and we can look at other steps to take. Connect the power back to the Nest Wifi router and to the Nest Wifi points.After the modem is back online, connect the Ethernet cable back to Nest Wifi router's WAN port (globe symbol port).All lights should be lit up before moving to the next step. Connect the power back to the modem only and wait for it to fully back up.Allow all devices to stay disconnected from the power for 5 minutes. Disconnect the power adapter from the modem.Disconnect the power adapter from the Nest Wifi points.
![google download speed test google download speed test](https://i.ytimg.com/vi/osKPEhNklUE/maxresdefault.jpg)
Disconnect the power adapter and the Ethernet cable from the Nest Wifi router.To do this, I would recommend doing a power cycle on your network.
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Once done, close the Home app and perform a full network restart to ensure that the new settings are in place. Toggle Nest WiFi cloud services OFF and wait for 30 seconds, then back ON.I would recommend turning your cloud services off and on to see if that clears things up. One of the main reasons why mesh tests can fail is due to issues with cloud service communication. Let's figure this out for you so you can have everything working normally.
![google download speed test google download speed test](https://9to5google.com/wp-content/uploads/sites/4/2019/06/Google-Stadia-Speedtest-Tool.png)
I'm sure it's frustrating and confusing to not be able to run your network tests properly. Sorry for the issues you're having with your WiFi network.